Prescription:Short Messaging Service (SMS/Text)

Symptoms:Loss of mobility, tone deafness

Side Effects:Compliance; SMS blacklisting

DosageEngage with users with updates, offers, and incentives daily

Active Ingredients:Text, emojis, notifications

SMS is younger sibling of email marketing. SMS doesn't have the volume of email marketing (as of Q3 2017), but they get heard. Over 90% of text messages are opened within 3 minutes (compared with email (22%), tweets (29%), and Facebook (12%).

There’s a new kid in town.

Lead

The Journey is the Destination

Create a workflow to lead your customers towards conversion.

Segment

Every User Has A Story

Craft personalized text messages to various segments

Converse

Experiment With Chatbots

Blend customer service with self service with your most common use cases.